Description
The Jabra Evolve 20, released in 2014, is a cost-effective professional headset designed for modern workplaces and remote teams. With its simple plug-and-play setup, all-day comfort, and reliable call clarity, it is ideal for professionals who want a no-fuss solution for calls, meetings, and everyday collaboration.
Portable dual-screen power for work anywhere.
Distracting noise, unclear audio, and clunky call controls often reduce productivity in busy work environments. The Jabra Evolve 20 solves these problems with a noise-cancelling microphone, passive noise isolation, and an integrated call control unit. It’s perfect for professionals who need clear communication, whether in the office, at home, or on the go.
Explore Jabra Evolve 20 today and upgrade your work experience.
➜ Key Features
- Easy Call Control Unit
- Plug & Play USB Connectivity
- Noise-Cancelling Microphone
- Passive Noise Cancellation
- All-Day Comfort
- UC & MS Certified
- Stereo & Mono Options
Ideal For
- Professionals in hybrid work setups needing reliable, clear audio for calls.
- Customer support and sales teams managing high call volumes.
- Remote workers and home offices where distractions are common.
- Students and educators requiring affordable, comfortable headsets for online classes.
- Small to mid-sized businesses standardizing UC-compatible headsets for teams.
Product Overview
➜ Easy Call Management with Control Unit
The inline call control unit gives you quick access to essential functions. You can answer, mute, and adjust volume directly from the cable, making it faster and easier to manage calls without interrupting your workflow.➜ Plug-and-Play USB Connectivity
With USB-A and USB-C options, the Jabra Evolve 20 offers instant connectivity. Simply plug it into your laptop or PC, and it works seamlessly with leading UC platforms like Microsoft Teams, Zoom, Cisco, and Skype for Business—no drivers or complicated setup required.➜ Comfortable Foam Ear Cushions
Designed for long hours of use, the headset features lightweight construction and soft foam ear cushions that reduce pressure and discomfort. This makes it suitable for full-day wear during calls, training sessions, or hybrid work setups.➜Noise-Cancelling Microphone
The professional-grade microphone minimizes background noise so your voice remains clear and natural. Whether you’re working in a busy office or at home with background distractions, your conversations will stay professional and interruption-free.➜Passive Noise Cancellation
The ear cushions are specially designed to block out high-frequency sounds, such as nearby conversations and office chatter. This built-in passive noise cancellation helps you focus better and stay productive.➜Available in Stereo and Mono Versions
Choose the stereo version for immersive focus in noisy environments or the mono version if you prefer to stay aware of your surroundings. Both options offer the same professional call quality and ease of use.➜Certified for UC Platforms
The headset is optimized and certified for all leading Unified Communications platforms, ensuring hassle-free compatibility across multiple business applications. This makes it a reliable choice for IT teams and hybrid workplaces.The Jabra Evolve 20 combines simplicity, comfort, and clear communication in a lightweight, affordable headset. With noise-cancelling technology, passive noise isolation, and easy plug-and-play connectivity, it’s the perfect choice for professionals balancing hybrid work, virtual meetings, and office collaboration.
Contact Zeal Global today for expert advice, demos, or to partner with a trusted AV solutions provider in the UAE.
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Technical Specifications
| Box contents | Headset, USB controller – (call control unit), user documents |
| Packaging dimensions (WxHxD) | 180mm x 35mm x 230mm | 7.09in x 1.38in x 9.06in |
| Main unit dimensions (WxHxD) – Stereo | 170.4mm x 59.5mm x 151.2mm | 6.7in x 2.3in x 5.9in |
| Main unit dimensions (WxHxD) – Mono | 170.1mm x 59.5mm x 149.6mm | 6.7in x 2.3in x 5.88in |
| Materials used | Foam leatherette ear cushion (variant dependent), PC & PC/ABS plastic, stainless steel |
| Weight (stereo) w. in-line link | 132g | 4.66oz |
| Weight (mono) w. in-line link | 104g | 3.67oz |
| USB cable length | 2.15m | 7.05ft |
| Warranty | 2 years |
| LED features and functions | Busylight, incoming call, Microsoft Teams notifications (SKU dependent) |
| Certifications and compliance | Microsoft Teams (variant dependent), Alcatel-Lucent, Avaya, Cisco, Unify |
| Speaker size | 28mm |
| Speaker max input power | 10 mW |
| Speaker frequency range | 150Hz – 7000Hz |
| Speaker bandwidth (music mode) | 20Hz – 20000Hz |
| Speaker bandwidth (speak mode) | 150Hz – 7000Hz |
| Microphone type | Electret Condenser (ECM) Uni-Directional Microphone |
| Microphone sensitivity | F=1kHz; Pin=1Pa; 0dB=1V/Pa; Min=-48dB; Max=-44dB |
| User hearing protection | PeakStop™, EU Noise at Work, G616 |
| Compatible software and/or apps | Jabra Direct, Jabra Xpress |
| Form factor | On-ear headband |
| Connectivity | USB-A, USB-C, USB C or USB A |
| Operating temperature | -10°C to 55°C | 14°F to 113°F |
| Storage temperature | -10°C to 55°C | 14°F to 131°F |
| Call Control | Yes |
FAQ
Frequently Asked Questions
Does the Jabra Evolve 20 require software installation?
No. The headset offers plug-and-play functionality with USB-A or USB-C and works instantly with all major UC platforms. For advanced customization, you can download the Jabra Direct software.
What is the difference between passive noise cancellation and active noise cancellation?
Passive noise cancellation uses the ear cushions to block out high-frequency noise, such as office chatter. Unlike active noise cancellation, it does not electronically filter sound but provides a natural barrier to distractions.
Can I use the Jabra Evolve 20 for music as well as calls?
Yes. The headset is designed for both voice and multimedia use, offering wideband audio for calls and clear sound quality for music and video playback.
What is the difference between the stereo and mono versions?
The stereo version has dual speakers for better focus in noisy environments, while the mono version has a single speaker, allowing you to stay aware of your surroundings. Both feature the same audio clarity and microphone performance.
Is the Jabra Evolve 20 compatible with Microsoft Teams?
Yes. The Evolve 20 comes in UC and MS-certified variants. The MS version is optimized for Microsoft Teams, while the UC version works seamlessly with a variety of collaboration platforms including Zoom, Cisco, and Skype for Business.
