Zeal Global – Privacy Policy

At Zeal Global, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Introduction

This Privacy Policy applies to Zeal Global FZE (“we,” “us,” or “our”) and governs the collection, storage, and use of personal data through our website and related services. By accessing our website or engaging with our services, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: This includes your name, email address, phone number, shipping and billing address, and other contact details when you create an account, place an order, or subscribe to our newsletter.
• Financial Information: Payment information such as credit card details or bank account information for transaction purposes.
• Technical Data: IP address, browser type, operating system, and other data collected through cookies or tracking technologies.
• Communication Data: Any information you provide through customer service inquiries, email communication, or online chat support.

3. How We Use Your Information

Zeal Global collects and uses your personal information for the following purposes:

• Order Processing and Fulfillment: To process orders, deliver products, manage payments, and provide customer support.
• Communication: To respond to inquiries, send updates, and provide marketing communications (if you have opted in).
• Personalization: To improve the user experience on our website by analyzing your preferences and usage patterns.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal data. These include:

• Data Encryption: All sensitive data such as payment information is encrypted using secure socket layer (SSL) technology.
• Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
• Data Storage: Your data is stored on secure servers with firewall protection to prevent unauthorized access.

Despite these measures, no online data transmission or storage system can be guaranteed 100% secure. We continuously work to protect your information but cannot fully eliminate the risk of data breaches.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These cookies may:

• Store your preferences for future visits.
• Track website usage patterns and collect aggregate data for analytical purposes.
• Remember items in your shopping cart and help with faster checkouts.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, or delivering products, provided they agree to keep the information confidential.
• Legal Obligations: We may disclose your information if required by law, court orders, or governmental regulations.

We may also share anonymized, non-personal data with third parties for analytics, marketing, or other purposes.

7. Your Data Protection Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal data.
• Deletion: Request that we erase your personal data, subject to legal obligations.
• Restriction: Request that we limit the processing of your personal data.
• Portability: Request to transfer your personal data to another service provider.

To exercise any of these rights, please contact us using the contact details provided below.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the data is no longer needed, we securely delete or anonymize it.

9. Changes to the Privacy Policy

Zeal Global reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed of how we protect your data.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Zeal Global FZE
Ajman Free Zone,
Office-C1 – 1016 C, Ajman,
United Arab Emirates

📞 +971 54 7556 640
📩 info@zealglobaltrd.com
🌐 zealglobaltrd.com

By using our website and services, you consent to the collection, use, and protection of your personal information as outlined in this Privacy Policy.